Sign in
  1. Gong Help Center
  2. Using Gong
  3. Take action on calls

Menu

Delete a call

In this article

    Deleting a call recording removes it, along with any associated data, permanently from Gong. Once a call is deleted, it is not recoverable. To delete a call, go to the call page, click More-menu.png and select Delete recording.

    The ability to delete calls is set in your permissions profile. If you don't have it and think you should, contact your Gong tech admin.

    What's removed when you delete a call?

    When you delete a call recording, you permanently remove it from Gong, along with any associated data. This includes:

    • Call-related data like transcripts and media

    • Notes, comments, and scores

    • Call stats

    • Tasks

    If the call is in Gong Conversations in Salesforce, it's deleted there too.

    Was this article helpful?
    4 out of 13 found this helpful

    Thanks for your valuable feedback. We're really glad we could help.

    Thanks! Your comments will help us improve our articles in the future.

    Thanks for your feedback.

    Can't find what you're looking for?

    Contact us