Intro to Activity
Go to Activity to see previous and upcoming meetings. If you're a manager, see what's happening with your team, and identify calls you can support. If you're a rep, see your upcoming calls and those of your colleagues, so you can plan ahead and collaborate.
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Change the date: Use the < > arrows to move backwards and forwards in the calendar.
Click TODAY to return to today's date.
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Change the team: Enter the team manager's name to see that team's schedule.
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Show short calls: By default, we'll hide calls that are shorter than 2 minutes. If you want to see them, turn this toggle on.
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See account details: Hover over an event to see the full opportunity details.
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See call details: Click the event to see the call details. From here you can:
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See the account: Click Go to account to go to the account page.
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Join a call: To join a live call as a participant, click Join.
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Listen in to a call: To listen to a live call like a "fly on the wall", click Listen in.
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Go to the call: If the call already happened, click Go to call to go to the call page.
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Delete meetings not scheduled for recording
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Listen later: Add the call to your to do list to listen to later.
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See email activity: Click the bar at the bottom to see all emails sent or received between your rep and their accounts - kind of like a digest of daily email activity - to get a richer view of what everyone's working on.
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Zoom: Use the + and - buttons to zoom in and out and get a clearer look at overlapping meetings or an overall view.
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Activity shows your scheduled calls. Make sure your and your team's calendars are all connected. (Instructions for Google Workspace and Office 365)
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Get the most out of your calendar: Make sure your CRM is connected to Gong to see information about the call: account name, amount, stage, & close date.
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If your organization uses telephony systems, you'll see additional data for past calls only. That's because the calls are brought into Gong after they've taken place.