Set up Okta SAML SSO authentication

This guide describes how to set up Okta SAML SSO authentication. Note that we recommend Okta OpenID Connect as the preferred authentication protocol for Gong because it is both more user-friendly, and more secure than other authentication methods. Go here to learn how to set up Okta OpenID Connect.

Step 1: Set up Gong in Okta

Log in to your Okta Admin account.
Click Admin.
Go Applications > Add Application.
In the search box, type in "Gong", and then click Add when you see Gong.
In the General Settings page, click Next.
In the Sign-On Methods page, select SAML, and set the Application username format to Email.
Click Next.
Copy the Identity Provider metadata link, and save it for when you need it in Gong (Step 2 below).
On the Okta admin page click NEXT.
In Okta, assign the users and/or groups you want to allow to use Gong.
Click Next and then click Done.

Step 2: Set up Okta in Gong

In Gong, click Company settings > Authentication.
In the Additional authentication providers area, select Okta Open ID Connect.
Paste the Identity provider metadata link that you copied in step 8 above into the Identity Provider Metadata URL box.
Enter the URL you want to redirect people to after they log out of Gong.
If you also want to set any other login methods, choose any of the other available methods. See Set sign in method for more info.
Click Update.

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