My Profile
This is where you’ll see key info about your profile in Gong.
Most of the information is predefined for you, but there are some areas that you can set for yourself. If you add or update any information here, click Update to save your changes.
See info including your name, email address, phone number and time zone. Most of these elements will already be set for you, though you can update your own cellphone number, time zone and locale.
Note
Locale is a set of parameters that defines regional settings, and includes things like language, when the week starts, the number and currency formatting, and more.
Gong supports 70+ languages, many of which are automatically detected, so you get transcripts and insights in the correct language. Languages that we've recently added need to be set in advance, so that Gong detects them for your calls.
Read more about languages you need to set in advance, and how to do it, here.
This section details the permission profiles that have been assigned to you for each workspace in your organization. The permission profile is set by your admin and includes:
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The calls you can access (all calls, only your calls, your team's calls, your manager's teams' calls, and the calls of everyone under your manager).
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Which library folders you have access to
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Whether you can create, edit or remove folders and streams in the Company Library or Your Library
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Whether you can add or remove calls in the Company Library or Your Library
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Which pages you can access.
For more details, see About permission profiles. Only admins can set these up.
Note
If your access to calls is restricted, you will see all calls on the Calls page, but when you click a call you don't have access to, you won't be able to open it.
The settings here relate to how you record meetings. For example, if your company has enabled the Gong consent page to obtain participants' consent to be recorded, you'll see the dynamic link for that page here. You'll also see the link for your static personal consent page and Zoom personal room meeting link here.
Under Associated meeting URLs, you can enter your personal meeting URL so Gong can associate any call recorded with this URL to you. If you use more than one type of web conferencing system, place each URL on a new line.
Connection to Microsoft Teams: Connect to Microsoft Teams if this is your default web conferencing system. For more information about setting up Microsoft Teams, see Microsoft Teams for consent.
If you make any changes to your profile settings, click Update to save them.