How to let candidates know interviews are recorded
Some countries require that all parties on a call be notified that it is being recorded. Here are some ways to notify a candidate that the call is being recorded.
You can notify participants of the recording by adding a message to the calendar invite or the pre-interview email reminder template. Here’s one way to phrase the message:
Important
Should you decide to copy the following text, make sure to replace <company name> with yours before sending the invitation.
"This interview will be recorded by Gong.
We record our interviews [with Gong] so we can focus on you and our conversation, not on taking notes. This helps us listen more attentively and base our hiring decisions on your skills and experience, rather than our recollection of the conversation.
The recordings are used for record-keeping, training, and quality purposes. They are only available internally and will never be shared with anyone outside <company name>.
If you do not want the interview to be recorded, please let us know - either by responding to this email or by saying so at the beginning of our call.”
At the beginning of the interview
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Set an audio prompt that will play when the candidate joins the call (learn how to configure the audio prompt here).
When Gong is set up to natively record conference calls on Zoom (learn about native Zoom recording here), a dedicated disclaimer can be presented (learn how to use ZOOM's recording disclaimer here).
Note
When Gong is set to record with the Gong recorder, based on your web conferencing settings, the interviewer may be prompted to allow the Gong recorder into the call.
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Advise your interviewers to ask for consent at the beginning of every interview. Here's an example of how to phrase the request:“We record our interviews to run a better hiring process and focus on the conversation, not taking notes. The recording will be private and only available to the hiring team. Is it okay with you?"
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For information on consent when making outbound calls via Gong mobile app, see Enable Gong Connect mobile calls and Gong Connect: data protection & privacy.