Step 4: Define interview recording rules
Data capture (recording) rules for interviews are set up per person.
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In your company settings page, click Team Members.
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Locate the person you want to update the interview recording settings for and click their name.
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Find the interview-related settings in the Data capture settings section > Web conference interviews.
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For everyone that schedules interviews for others or for themselves, select Record interviews coordinated.
Typically, this setting is relevant for majority of the talent acquisition team.
Tip
To set this up for an entire team, click
next to the manager's name, and then select the option to change data capture settings for their team.
This means that Gong will scan all calendars they have access to in order to identify interviews to be recorded.
Note
Gong will automatically record interviews scheduled from that point on. To record interviews for which invitations were sent beforehand, you may add the Gong assistant email address, found under My Settings > Web conference recording. Read more about the assistant here.
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For anyone whose interviews should not be automatically recorded, select Never record interviews invited to.
Gong will never automatically record interviews that include anyone where this setting is turned on.
Tip
If there is an exception and such an interview needs to be recorded, the person scheduling the interview can add the Gong assistant email to the invitation. Read more about the assistant here.
For interviewers whose interviews you wish to record, make sure this option is removed and they are set to record interviews invited to.
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Click Update.
Tip
If recruiters are conducting and recording phone screens using a dialer, Gong can import those recordings into the Recruiting workspace, as long as the members conducting these calls are set to import their telephony calls, and their home workspace is the Recruiting one. See more information about enabling Gong Connect here.
Gong currently does not associate these calls with the candidate, but you can still find and collaborate on those calls by searching for the recruiter’s name or the call title. For more information about importing telephony calls, see here.
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To learn how to exclude interviews from being recorded, go here.
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To learn how to record candidate screening mobile call interviews, go here.
There are several ways to exclude certain interviews from being recorded:
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Setting up certain users to “Never record interviews invited”. If such interviews are coordinated by a member who is not set up to “Record interview coordinated”, Gong will not record this interview
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Set up the interview calendar invite as private. Gong does not trigger recording for meeting invites set up as private
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Set up a rule to exclude interviews from being recorded, for example, when the invite includes the word “Confidential” in its subject line. Learn how
Review your exclude list rules (Company Settings > Data Protection & Privacy) and make sure that:
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Your current Gong settings don’t exclude meetings that include words that you typically have in your interview meeting titles, such as “Interview”.
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An interviewer's email address is not included in the exclude list. If it is, remove it from the list, and set it to “never record” in their web conferencing settings, which restricts recording to interviews only.
The interviewer or organizer can cancel a recording before or during the call. Learn how.