FAQs for Zoom integration with the Gong bot

Should local recording in Zoom be enabled in order to record with the Gong bot?

Yes. If your local recording setting in Zoom is disabled, we can't record meetings that Gong bot is in.

If local recording is enabled, will we be taking up storage on the end user's computer?

No, the Gong bot records locally to is own machine and doesn't save recordings on the end users device.

When the waiting room is used, why does the bot join together with the host and not wait in the waiting room?

This is defined by Zoom. The Gong bot joins the meeting together with the host.

What happens if we don’t set up the Gong bot connection to Zoom?

The meeting host will have to approve the recording for each meeting they host.