Set up Engage for reps
Who's this for? Reps
Gong Engage is designed to help you drive high quality engagement with the right prospects and customers. Get all the context you to easily create personalized messaging, prioritize your tasks, and utilize AI-based recommendations, all in one place. You can use Engage with either Salesforce or HubSpot.
If you're new to Engage, this article will help you get started.
Click on your username and go to My Settings. Check that Calendar meetings are being imported. If they're not, talk to your admin.
Next, check that Emails are being imported. If not, talk to your admin.
By giving Gong permission to write emails, the emails you compose in Gong are integrated with your email client (Gmail or Office365) and sent directly from them. This means sent emails and draft emails that you work on in Gong appear in your email client.
Setting your own forwarding number allows people to call you back.
Having scheduling links on hand makes it easy to incorporate them into your emails. You can incorporate scheduling link variables in email templates so they'll populate automatically.
If you're using Gong in Google Chrome, adding scheduling extensions allows you to schedule meetings right from Engage's email composer.
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Open Gong in Google Chrome
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Download the Chili Piper and/or Calendly Chrome extensions
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Log in to your Chili Piper and/or Calendly accounts
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Now you can access these extensions from within the Engage email composer.
To help you stay on top of your new and open to-dos, Engage sends you a summary once a day. You can choose when and where you want to receive it.
Now that you're set up in Engage, you're ready to get started and explore other features.
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Prioritize your accounts
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Source and prepare contacts for engagement
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Prioritize and action to-dos
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Write and manage emails from Gong
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Make calls from Gong
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Start using flows to automate your outreach
- Install the Gong Extension for Google Chrome
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Check out Gong Academy courses on Engage:
For SDRs: Generate pipeline with Engage
For AEs: Convert pipeline with Engage