Translate transcripts into English
Understand and gain insights into your team’s non-English calls with transcript translations into English. Now available for calls in Gong's hyper-optimized languages: Dutch, French, German, Hebrew, Italian, Japanese Portuguese, and Spanish.
-
Spot collaborative moments and share them with your team
-
Hear what reps are saying in their non-English calls so you can coach them better
-
Give and get feedback from colleagues who speak different languages
- Go to the call you want to translate and click on the Transcript tab.
- If we support automatic translation in this language, you’ll see a Translate button in the top right corner of the transcript.
- Click the button and choose English. If the transcript has already been translated and you want to go back to the original, you'll be able to do it from here too. From here, you can also choose to translate all calls in this language into English by default.
Translated transcripts only appear for you. Other people viewing the call from their call page will see it in the original language.
You can copy the translated transcript, play back the recording, add a comment, share a snippet or add a snippet to the call library. From the action menu on the right, you can download the transcript in the translated language.
When you share a snippet, the person you share it with will receive the snippet in the call’s original language. They’ll be able to translate it into English, if they want.