Download a library usage report
You can download a CSV report with information about calls contained in library folders. This includes:
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Folder path and name
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Call host
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Call participants
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Call title
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Email addresses of participants and hosts
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Call date/time and duration
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Go to Conversations > Your library or Conversations > Company library.
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Locate the folder you want the report for and select the EXPORT button in the top right corner of the page. You can also hover over the folder you need, click
and then click Download usage report. If you select a folder with sub-folders, information is provided about the call activity for the sub-folders as well.